This sweatshirt is made from soft brushed cotton and features ribbed trims for slight structure. The Black Hound Sports logo is embroidered on the arm creating an eye catching detail and the iconic AACCP logo is embossed on the chest is a vibrant neon. Round drawstring cords match the body colour and feature a metal tipping.
Material composition: 85% Organic Ring Spun Combed Cotton 15% Recycled
Polyester
£55.00
In this Data Protection Notice we are informing you of the way in which your personal data are processed when you use our website and order via our online shop, by phone or via email.
Personal data comprise information referring to an identified or identifiable person. They include particularly all information making it possible to conclude your identity, for instance your name, telephone number, address or e-mail address. Statistical data, which we collect for example when someone visits our website, do not fall under the meaning of personal data.
You can print or save this privacy policy by using your browser’s usual functions.
The so-called controller for the processing of your personal data under the General Data Protection Regulation (“GDPR”) is
Blackhound Sports Ltd
(hereafter “Black Hound Sports“, “we“ or “us“)
BY EMAIL
Info@blackhoundsports.com
If you have any questions concerning data privacy regarding our products or the use of this website, you can also contact our data protection officer at any time:
Black Hound Sports
Emsworth Polo Grounds
Drift Road
Windsor
SL4 4RL
Or email info@blackhoundsports.com
When you order via our online shop, by phone or via email we collect your order and shopping data. Order and shopping data include, for example:
details about the items you ordered, such as model, size, colour, price, etc.
We process your data to fulfil your order, to deliver your order and to handle returns and exchanges if applicable.
When we process your data in this way, we call upon the legal basis of “the performance of a contract” (Art. 6 (1) b) GDPR).
When you order via our online shop you can register or create a customer account. For registration the following data is required:
After you created your account you can log into at “MY ACCOUNT” using your e-mail address and password.
We process your data so you can view and manage your details, your wishlist, your shopping bag your current orders and your payment details.
When we process your data in this way, we call upon the legal basis of “the performance of a contract” (Art. 6 (1) b) GDPR).
You can provide your telephone numbers so that we can contact you quickly if there is a query on your order. This is voluntary.
The legal basis for the above mentioned data processing is Art. 6 (1) a) GDPR.
You can contact us using e-mail, the contact form, live-chat or mail. We process your data including content of you messages solely to communicate with you, e.g. to solve any problems or concerns you may have.
When we process your data in this way, we call upon the legal basis of “the performance of a contract” (Art. 6 (1) b) GDPR).
To assist with training and to maintain and improve our customer service we sometimes record incoming telephone calls. However this is voluntary.
If you do not wish the call to be recorded please tell the agent as soon as your call is answered.
The legal basis for the above mentioned data processing is Art. 6 (1) a) GDPR.
You can pay your order by card or Paypal, bank transfer and invoice are also available.
Depending on the chosen payment method we securely transmit your payment data to the assigned bank or the payment service provider assigned by us.
When we process your data in this way, we call upon the legal basis of “the performance of a contract” (Art. 6 (1) b) GDPR).
If you take part in one of our surveys, we shall use your data for market and opinion research. We shall use them only in anonymised form and for internal purposes.
Insofar in the exceptional case as data are not evaluated anonymously, such data will be collected only with your consent.
GDPR does not apply to anonymous surveys.
In the exceptional case of evaluations with a personal reference the legal basis is the said declaration of consent under Art. 6 (1) a) GDPR .
In the course of competitions we shall use your data to run the competition and to notify the winner(s).
You will find detailed notes in any Terms & Conditions of Participation for the competition in question.
When we process your data in this way, we call upon the legal basis of “the performance of a contract” (Art. 6 (1) b) GDPR).
When we process your data in this way, we call upon the legal basis of “the performance of a contract” (Art. 6 (1) b) GDPR).
For further information please refer to privacy policy for applicants.
You have the possibility of ordering our Email Newsletter, in which we tell you regularly of the latest news about our products and campaigns.
We shall store your e-mail address, the time of registration and the IP address used for the registration for such time until you cancel the Newsletter.
This storage serves only the purpose of sending you the Newsletter and being able to provide your registration.
If you do not wish to receive any further email messages from us, please email us at info@blackhoundsports.com
Or click the unsubscribe link in the newsletter
When we process your data in this way, we call upon the legal basis of “the performance of a contract” (Art. 6 (1) b) GDPR).
In our Newsletter we use technologies usual in the market by which the interactions with the Newsletter can be measured (e.g. opening of the e-mail, links clicked).
We use these data in pseudonymised form for general statistical evaluations and to optimise and develop our contacts and customer communication further.
This is done with the aid of graphics which are embedded in the Newsletter (so-called pixels). This data is collected only in pseudonymised way, and in addition the data once collected are not combined with your personal data.
The legal basis for the above mentioned data processing is our foregoing legitimate interest under the terms of Art. 6 (1) f) GDPR
We wish via our Newsletter to share subjects with our customers which are of maximum relevance to them and to understand better what our readers are actually interested in.
If you do not wish your user pattern to be analysed, you can cancel the Newsletter or disable graphics in your e-mail program in a standard way.
We wish via our Newsletter to share subjects with our customers which are of maximum relevance to them and to understand better what our readers are actually interested in.
If you do not wish to receive any further email messages from us, please write to us at
Or click the unsubscribe link in the newsletter or email us at info@Blackhoundsports.com.
You can give us feedback about our website. We process your experiences during your visit of our website, your name and your e-mail address.
The legal basis for the above mentioned data processing is Art. 6 (1) a) DSGVO.
Every time our website is used, we collect the access data which your browser automatically transmits to make your visit to the website possible.
These access data comprise in particular:
The processing of these access data is necessary in order to make the visit to the website possible and to ensure the permanent functionality and security of our systems.
The access data are in addition saved for the foregoing purposes in internal logfiles, in order to develop our website further with regard to the usage patterns of our visitors (e.g. if the proportion of mobile devices on which the pages are called up rises) and in order to administer our website in a general way.
The legal basis for the above mentioned data processing is Art. 6 (1) b) DSGVO.
The information saved in the logfiles allows no direct conclusion to be drawn about you as a person – in particular, we save the IP addresses only in abbreviated, anonymised form.
The logfiles are saved for 30 days and archived following subsequent anonymisation.
Our website uses social-media plug-ins ( “Plugins”) of the social network Facebook and Google+.
Facebook is operated by Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA (“Facebook”).
An overview of the plugins of Facebook and their appearance can be found here.
Should personal data be transmitted to the USA, Facebook has acceded to the EU-US Privacy Shield.
Google+ is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
An overview of the plugins of Google and their appearance can be found here.
Should personal data be transmitted to the USA, Google has acceded to the EU-US Privacy Shield.
When visiting a page of our website that contains such a plugin, your browser creates a direct connection to the servers of the providers.
The content of the plugin is transmitted by the providers directly to your browser and integrated into the page.
By this integration the providers receive the information that your browser has called up the corresponding page of our website, even if you do not have an account with the respective provider or are not currently logged in there.
This information (including your IP address) is transmitted directly from your browser to a server of the respective provider in the USA and stored there.
If you are logged in with the provider, the provider can immediately assign the visit of our website to your account.
If you interact with the plugins, for example by clicking the “Like” button or making a comment, this information is also transmitted directly to a server of the respective provider and stored there.
The information is also published on your account and displayed to your friends or followers.
The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your relevant rights and setting options for the protection of your privacy can be found in the data protection information of the providers:
Privacy Statement of Facebook.
If you do not want Google or Facebook to associate the data collected via our website directly with your profile in the respective service, you must log out of the respective service before activating the plugins.
You can also completely prevent individual plug-ins from loading with add-ons for your browser, e.g. the Facebook plug-ins with the “Facebook Blocker”.
The legal basis of the above mentioned data processing is Art. 6 (1) f) GDPR, based on our justified interest in you sharing our contents via social media and in our expanding our reach in this way.
Data which we have collected are passed on only if:
Along with the service providers stated in this Data Protection Notice, these may include in particular computer centres which store our website and databases, IT service providers which maintain our system, and consultancy firms.
Should we pass data on to our service providers, this data may only be used for performance of their tasks.
We select and commission these service providers carefully.
They are bound contractually to follow our instructions, have suitable technical and organisational measures for the protection of the rights of data subjects, and are monitored by ourselves on a regular basis.
Further transmission may also be made in connection with requests by government authorities, decisions of the courts and legal proceedings if it is necessary for prosecution or execution at law.
We store personal data only for as long as is necessary to fulfil contractual or statutory duties for which the data were collected.
We then erase the data immediately, unless we still need these data until expiry of the statutory period of limitation for purposes of evidence in civil claims or due to statutory duties of storage.
For purposes of evidence we must still store contact data for five years from the end of the year in which business relations with you end.
Any claims will expire, under the normal statutory period of limitation, no earlier than at this time.
Thereafter we must also store some of your data for purposes of book-keeping.
We have an obligation to do so under statutory duties of documentation which may arise.
Under the respective legal requirements you have the following legal data privacy rights:
To exercise your rights as described above, you may at any time contact us using the contact details mentioned under “IDENTITY AND CONTACT DETAILS OF THE CONTROLLER”.
You also have the right to lodge a complaint with a supervisory authority responsible for us.
You may also exercise this right before a supervisory authority in the member state you are staying, working or the location of alleged infringement.
In UK the supervisory authority responsible is:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
You can exercise this right at a regulatory authority in the member country of your place of residence, of your workplace, or of the place of alleged breach.
Under Article 7 (3) GDPR you have the right to withdraw your consent given to us at any time.
This will have as a consequence that in future we no longer continue the data processing based on this consent.
Through this revocation of consent the legality of the processing carried out until the said revocation will not be affected.
Insofar as we process your data on the basis of legitimate interests under Art. 6 (1) f) GDPR, you have the right under Article 21 GDPR to object to processing of your data insofar as grounds exist arising from your particular situation or the objection is directed towards direct advertising.
In the latter case you have a general right of objection which will also be implemented by us without your stating reasons.
If you wish to make use of your right to withdraw or object, a notification without set form to the contact details mentioned under ” IDENTITY AND CONTACT DETAILS OF THE CONTROLLER” will be sufficient.
The security of your personal details is our utmost concern – that is why we have taken a number of measures to ensure your details are protected.
We use the most up to date security system and our site is regularly scanned for vulnerabilities by a third party to ensure it remains secure.
We don’t keep your details online, our website uses a SSL encrypted secure internet connection to protect your personal and payment details.
This means all the details you supply and any responses are encrypted before they are sent over the internet.
If you are still not confident shopping via the internet, please email on the email address provided under “IDENTITY AND CONTACT DETAILS OF THE CONTROLLER“.
We may update this privacy policy from time to time, for example when we adapt our website or legal requirements change.
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you. We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise.
Finally, we never use or share the personally identifiable information provided to us on-line in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Please note that both the cookies and cookie policy may be subject to change.
For a part of our service it is necessary for us to insert cookies.
A cookie is a small text file which is saved by your browser on your device.
Cookies are not inserted to execute programs or to load viruses into your computer.
Instead the main purpose of cookies is to provide a product or service especially tailored to yourself and to make use of our services as time-saving as possible.
We use our own cookies in particular
For log-in identification;
To note that information placed on our website has been displayed to you – so that on your next visit to the website it does not need to be displayed again.
The legal basis for the above-mentioned data processing is Art. 6 (1) f) GDPR based on our legitimate interest.
We wish to enable you to use our website in a convenient and individual way.
We further use cookies from partners for analytical and marketing purposes.
This is described more precisely in the following sections.
There is no way to prevent these cookies being set other than to not use our site.
To improve our website, we use cookies for the statistical collection and analysis of general usage patterns, using access data.
We also use cookies for advertising purposes.
Some of the access data accrued during the use of our website are used for interest-based advertising.
By analysing and evaluating these access data we are able to display personalised advertising to you on our website and on the websites of other providers.
That means advertising which reflects your actual interests and needs.
The legal basis for the above-mentioned data processing is Art. 6 (1) f) GDPR based on our legitimate needs design and continual optimisation of our website and in providing you with personalised advertising.
In the following section we would like to explain these technologies, and the providers employed for the purpose, in more detail.
The data so collected include in particular
The IP address of your device,
The date and time of the access,
The identification number of a cookie,
The device identification of mobile devices
Technical information on the browser and the operating system
The data collected are saved only in pseudonymous form, so that no direct conclusions can be drawn about you personally.
In the following descriptions of the technology which we employ you will find instructions on how to object to our analysis procedures and advertising campaigns by means of a so-called opt-out cookie.
Please note that after the deletion of all cookies in your browser or the later use of another browser and/or profile, another opt-out cookies must be placed.
In the following paragraphs we describe the ways in which you can object to our analysis processes and advertising campaigns.
Alternatively you can exercise your objection through settings to that effect on two websites:
Truste or Your Online Choices, which provide objection facilities by many advertisers in bundled form.
Both sites make it possible to disable all advertisements at once for the providers listed, using opt-out cookies, or alternatively to make the settings for each provider individually.
Our website uses Bing Ads, a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”).
Microsoft uses cookies and similar technologies to present you with advertisements which you may find relevant.
The use of these technologies enables Microsoft and its partner websites to insert advertisements on the basis of previous visits to our or other websites on the internet.
The data accrued in this context may be transmitted to a server in the USA and stored there.
Should personal data be transmitted to the USA, Microsoft has acceded to the EU-US Privacy Shield.
You can prevent the storage of cookies by adjusting your browser to that effect (as set out above); we must point out, however, that in this case you may not be able to use all the functions of the website in full.
You can further prevent the capture to Microsoft of the data created by the cookies relating to your use of the website and the processing of these data by Microsoft by disabling the personalised advertisements on the Microsoft Opt-Out Page.
Please note in this case that, after the deletion of all cookies in your browser or the later use of another browser and/or profile, the objection must be exercised again.
You will find more detailed information on this matter in Microsoft’s Privacy Statement.
For marketing purposes our websites use so-called conversion and retargeting tags (also (Facebook pixels”) of the social network Facebook, a service of Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA (“Facebook”).We use Facebook pixels in order to analyse the general use of our websites and to trace the efficacy of Facebook advertising (“conversion”).In addition, we use the Facebook pixels to play you individualised publicity messages based on your interest in our products (retargeting”).For this purpose Facebook processes data which the service collects via cookies and similar technologies on our websites.The data accrued in this context may be transmitted by Facebook for evaluation to a server in the USA and stored there.Should personal data be transmitted to the USA, Facebook has acceded to the EU-US Privacy Shield.If you are a Facebook member and have allowed Facebook to do so via the privacy settings of your account, Facebook may in addition link with your member account the information about your visit captured by ourselves and use it for the targeted insertion of Facebook Ads.You can view and change the privacy settings in your Facebook profile at any time.If you are not a Facebook member, you can prevent this data processing by Facebook by operating the disable button for the provider “Facebook” on the TRUSTe website mentioned above.You can further prevent this data processing by clicking the following button.Custom Opt-OutIf you deactivate this data processing by Facebook, Facebook will only display general advertisements, which are not selected on the basis of the information captured about you.You will find more detailed information on this matter in Facebook’s Privacy Statement.
Our website uses services and technologies of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).Should personal data be transmitted to the USA, Google has acceded to the EU-US Privacy Shield.You will find more detailed information on this matter in Privacy Statement of Google.In particular our website uses services and technologies hereinafter:
Our website uses Google Analytics. Google Analytics uses cookies and similar technologies to analyse and improve our website on the basis of your usage pattern.The data accrued in this context may be transmitted by Google for analysis to a server in the USA and stored there.Your IP address will be abbreviated prior to the analysis of usage statistics, however, so that no conclusions can be drawn about your identity.For this purpose Google Analytics has been extended on our website to include the code “anonymizeIP”, in order to guarantee an anonymised capture of IP addresses.Google will process the information so gained in order to evaluate your use of the website, to assemble reports on the website activities for the website operators, and to supply further services connected with website use and internet use.As set out above, you can so configure your browser that it rejects cookies, or you can prevent the capture of the data generated by cookies and relating to your use of our websites in the cookie settings of Google’s Privacy Statement.Alternatively you can also prevent Google from processing these data by downloading and installing the browser add-on provided by Google (the latter does function on mobile devices).
Our website uses Google Tag-Manager. Tag Manager serves to administrate tracking tools and further services, so-called website tags.A tag is an element placed in our website’s source text, in order for instance to capture prescribed usage data.Google Tag Manager operates without the use of cookies.Google Tag Manager ensures that the usage data required by our partners (Cf. the data-processing operations set out above) are passed on to them.The legal basis of the above mentioned data processing is Art. 6 (1) f) GDPR, based on our legitimate interest in incorporating and managing a number of tags in an uncomplicated way on our website.You will find more detailed information in Google’s information on tag manager.
Black Hound Limited is a registered company in England and Wales (UK company number 08148109 ).
VAT registration number GB 210545452. Registered office 10-12 Mulberry Green, Old Harlow, Essex CM17 0ET.
Black Hound Sports was founded in 2014 to provide practical yet stylish polo wear that appeals to teams both on and off the pitch.
Aimed at the style conscious, Black Hound Sport’s bespoke polo wear and kit offers a new concept that is favoured by players around the globe. An innovative, experienced design team that use state of the art technology and materials, means that Black Hound Sports can produce even the most intricate visuals without compromising on style or quality.
We work with you to create your own identity across your entire polo kit, from player wear, to team tents, rugs, saddle pads and bags. Our professional and friendly customer service team is committed to ensuring that your final Black Hound Sports products and designs are stylishly innovative, totally bespoke and exceed your expectations in every way possible.
Based in England with roots in Argentina.
Welcome to the BLACKHOUNDSPORTS.COM website (the ‘website’). By accessing this website you agree to these terms and conditions (the ‘Terms’). If you do not agree to them you may not use this website and should leave it immediately.
BLACKHOUNDSPORTS.COM is an online service of Blackhound Limited (‘BLACKHOUNDSPORTS.COM’/‘We’/‘our’/‘us’) provided solely for your personal use for the sale of clothing, accessories and other Items (‘Items’).
Company name: Blackhound Limited
Company number: 08148109
Where Registered: England & Wales
Registered office address: 10 – 12 Mulberry Green, Old Harlow, Essex CM17 0ET
VAT registration number: GB 210545452
We have taken great care to ensure that the Items on our website are presented as accurately as possible. However colour clarity will depend upon your own personal monitor and we therefore cannot guarantee that the colour of the actual Item is absolutely accurate. Before placing an order please read through these Terms.
a) be the holder of a valid debit/credit card.
b) warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects.
If your personal information changes then please notify us immediately by contacting Customer Care on the following email info@blackhoundsports.com.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
By using this site you agree to comply with, and be bound by, these Terms.
We may from time to time change these Terms at our sole discretion. By using this Website after any such change(s), you agree to comply with, and be bound by, the Terms as changed.
When you order an Item from BLACKHOUNDSPORTS.COM you are offering to buy it for the price stated, subject to these Terms.
You will be guided through the process of placing an order by a series of instructions on the Website. You place your order for Items from the Website by clicking on the Purchase Now button at the end of the online order process.
Once you have placed your order, we will send you an email acknowledging the exact details of your order, providing you with a payment reference and the value of your order that will be debited from your credit/debit card. This is not an order confirmation or order acceptance from BLACKHOUNDSPORTS.COM.
Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Returns policy set out in section below, our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us notifying you that we have dispatched the Items ordered by you.
Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date is specified on the email. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.
If you require any information regarding your order(s) please contact Customer Care on +44 (0)1344 626072, between the hours of 9am (GMT) and 5pm(GMT) Monday to Friday, or email info@BLACKHOUNDSPORTS.COM
We may not accept your order if (i) an item you have ordered is out of stock, (ii) if your card is due to expire within 28 days of your purchase date (iii) we are unable to obtain authorisation for your payment or (iv) if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.
If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this. See the Returns policy set out in section 3b below.
We will try to keep our Website as up to date as reasonably possible, but cannot guarantee that any particular Item will always be available. If we can’t supply any Item we will release the funds being held in your account for the purchase.
Currency: Your card will be charged in: GBP £.
The price displayed to you at the checkout is the price you pay. This will not vary later whatever currency fluctuations occur. Refunds will also be set at the price you paid not the price in the currency concerned at the date of refund.
VAT: If you are in the UK and choose to have the goods shipped to the UK prices will be shown inclusive of VAT (where applicable) at the current rate. If the country of shipment is outside the UK but within the EU and dependent territories prices will be shown inclusive of VAT. All other countries are shown a price excluding VAT as no VAT will be due on these orders.
All shipping is door to door, shipping outside if the UK is sent on a DTU (Duties and taxes unpaid) basis it will be your responsibility to pay any applicable charges on delivery.
Delivery to countries other than UK may be subject to local import taxes, which are your responsibility (where applicable). If so, the shipping company will contact you by telephone once your Items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods.
Estimated delivery times are to be used as a guide only. BLACKHOUNDSPORTS.COM cannot take responsibility for delays owing to customs clearance or payment issues. All purchases are insured by us while in transit until it is delivered to you. If you wish to track your parcel, please refer to the email you were sent containing your tracking number.
Please order from BLACKHOUNDSPORTS.COM with enough lead-time to prevent any loss or disappointment resulting from the delivery time as BLACKHOUNDSPORTS.COM cannot be responsible for this.
If your order will not be delivered within the timeframe specified at ordering we will notify you and try to rectify the situation as quickly as is practically possible.
All new orders are deemed separate and each is treated individually.
As BLACKHOUNDSPORTS.COM online purchases may be delivered to addresses other than the billing address given by the card holder, for example as with the case of a gift being purchased and addressed to a friend, as a security precaution, an email and a copy of the invoice will be sent to the cardholder’s registered email address, and we will require a signature upon delivery for all goods shipped.
Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund.
Please read our return policy carefully to ensure you can proceed with your request as quickly as possible.
All returns should be sent back to us in their original packaging provided. Please ensure when returning the parcel that the BLACKHOUNDSPORTS.COM box is properly protected.
You have 14 days from receipt of order to request your returns number, which will be emailed to you. You will receive your returns number by email. Unsuitable items must then be returned within 14 days of receiving your returns number. Return outside the 28-day window may be accepted at our discretion. The item(s) should be returned unworn and in perfect condition, with all BLACKHOUNDSPORTS.COM and garment tags still attached. Returns that are damaged, soiled, personalised or returned without their original labels may not be accepted and may be sent back to the customer.
Before your parcel leaves our warehouse, it is fully checked and controlled by our packing team. If you receive an item which is damaged, please contact us immediately.
If your item is faulty (i.e. received damaged or with a manufacturing fault), we can offer alternatives such as repair or exchanges. For more information, please contact our Customer Care team.
Returning Goods from Non-EU Countries
All successfully returned items will be only credited to the account used originally to purchase the items, less any taxes, import duties or original shipping charges incurred and will be refunded in the currency in which you paid at the price you paid at the exchange rate prevailing on the day when you bought the item. For more information about our returns process, please see our Returns Policy or contact our Customer Care team +44 (0)1344 626072 or by email on info@BLACKHOUNDSPORTS.COM.
Our returns policy does not affect your statutory rights in any way.
You have the right to cancel your order under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you are in the EU.
You may cancel your order within 14 days after the day on which you receive your Items.
If, for any reason, you wish to cancel your order before your Items have been despatched, you need to let us know. In order to do so, you will need to confirm in writing to info@BLACKHOUNDSPORTS.COM. If you cancel your order, we will reimburse all payments received from you, including the cost of delivery within 14 days (except for any supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us).
If you wish to cancel after the Items have been despatched, then you need to let us know within 14 days after the day on which you receive your Items. You can notify us by email as identified above. Once we have received notification from you of your wish to cancel your order, you will then have a further 14 days to return your Items to us. You will have to bear the direct cost of returning the Items.
We may make a deduction from the reimbursement for loss in value of the Items, if the loss is the result of unnecessary handling by you.
BLACKHOUNDSPORTS.COM allows orders to be processed online, or over the phone, using a valid credit or debit card.
Your credit card company may undertake an additional security check to confirm it is you making the order. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
We will retain the legal ownership of the Items until full payment has been made by you and such payment has been received by us. Legal ownership of the Items will immediately revert to us if we refund any such payment to you. Risk in the Items will pass to you on delivery to you.
BLACKHOUNDSPORTS.COM wants to ensure your complete satisfaction with the Items. For online purchases, we will accept Items not worn, used or damaged for a full refund as set out above.
If you would like some help when ordering, have a query about your order please email info@BLACKHOUNDSPORTS.COM 0900 (GMT) – 1700(GMT) Monday to Friday. If you would like to contact a Customer Support Representative about a general enquiry please email info@BLACKHOUNDSPORTS.COM
All content available on the Website, including, but not limited to, text, graphics, logos, button, icons, images, audio clips, data compilations, and software, and the compilation thereof (the ‘Content’) is the property of BLACKHOUNDSPORTS.COM, our affiliates, our partners or our licensors, and is protected by UK and international copyright laws.
The trade marks, logos, and service marks displayed on the Website (collectively, the ‘Trade Marks’) are the registered and unregistered marks of BLACKHOUNDSPORTS.COM, our affiliates, our licensors or our partners, in the UK and other countries, and are protected by UK and international trade mark laws. All or any other trade marks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
Except as set forth in the limited licence in the section entitled ‘Limited Licence’ below, or as required under applicable law, neither the Content, the Trade Marks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.
We grant you a limited, revocable, and non-exclusive licence to access and make personal use of the Website. Please note that you may not frame, link to, or utilise any framing or linking techniques to enclose the Website or any portion thereof without our prior written consent which may be withheld in our absolute discretion.
The limited licence set forth in this section does not include the right to:
a) modify or download the Website or its contents (except caching or as necessary to view content)
b) make any use of the Website or its Content other than personal use
c) create any derivative work based upon either the Website or its Content
d) collect account information for the benefit of another party
e) use any meta tags or any other ‘hidden text’ utilising our name or the Trade Marks without our express written consent
f) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website for personal, non-commercial use only. A website that links to our Website may:
a) link to, but not replicate, our Content
b) not imply that we are endorsing such website or its services or products
c) not misrepresent its relationship with us
d) not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages
e) not portray us or our products, services or Items, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions
f) not use any Trade Mark without our prior written consent and
g) not link to any page of the Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link.
Any unauthorised use by you of the Website terminates the limited licence set forth in this section without prejudice to any other remedy we may have provided for by applicable law.
We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and Terms. You should carefully review the Terms and privacy policies of all off-Website pages and other websites that you visit.
We welcome enquiries or feedback on the products you use or might like to purchase; however, it is our policy to decline unsolicited suggestions and ideas. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, ‘Submissions’) will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us a non-exclusive, royalty-free, transferable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your Submission may not be returned and we may use your Submission, and any ideas, concept or know-how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.
If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of ‘spam’. You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to fully indemnify us for all claims arising from your claims to any rights in any Submission.
You have certain rights under the law, including that any Items you order through this Website will be of satisfactory quality, fit for their intended purpose, and will conform to your order and any description given on this Website.
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into these Terms.
We only supply the Items, use of the Website and any other services for domestic and private use. You agree not to use the Items, Website or any other services provided by us for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Further, you agree that we are not responsible or liable under any circumstances for any computer viruses, system failure or malfunction which may occur in connection with your use of the Website, including during hyperlink to or from third-party websites.
In no event shall our maximum aggregate liability exceed the greater of one hundred pounds (£100.00) or the sum you have paid us for the Item in relation to which you have a claim. Because some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries, our liability is limited to the maximum extent permitted by the laws of that country. Nothing in any warranty given in this clause affects your statutory rights.
We do not exclude or limit in any way our liability for (i) death or personal injury caused by our negligence,(ii) fraud or fraudulent misrepresentation, (iii) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession), (iv) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples), (v) defective products under the Consumer Protection Act 1987, or (vi) any other liability which cannot be excluded by law.
To the fullest extent permitted by applicable law, any dispute relating in any way to your visit to the Website and any purchase by you of any Items from BLACKHOUNDSPORTS.COM shall be submitted to confidential arbitration in London, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in the English Courts, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the International Chamber of Commerce. The arbitrator’s award shall be binding and may be entered as a judgement in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. To the extent arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the Website shall be submitted to an appropriate court or other judicial body in London, and all applicable provisions of this section shall apply.
You acknowledge and agree that these Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Items from BLACKHOUNDSPORTS.COM, and supersede and govern all prior proposals, agreements, or other communications.
If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by BLACKHOUNDSPORTS.COM shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.
No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms as regards any of the times, dates and/or periods mentioned herein.
Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.
We reserve the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.
We may, with or without prior notice, terminate any of the rights granted by these Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.
We reserve the right to refuse to supply Items to any person for any reason whatsoever, to withdraw any Items from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you or any third party by reason of our withdrawing of any Items from this Website whether or not such Items have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
If you have any questions regarding these Terms, please contact us by email at info@BLACKHOUNDSPORTS.COM.
Your use of this Website and any purchase by you of any Item from BLACKHOUNDSPORTS.COM shall be governed by English law and you hereto submit to the exclusive jurisdiction of the English courts.
Thanks for shopping at Black Hound Sports
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
We can collect your return for free from your home, work or alternative address.
Shipping is complimentary on all exchanges, although customers outside the EU are responsible for taxes and duties.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at returns@blackhoundsports.com and we will help you.
We have made every effort to display as accurately as possible the colours of our products, however, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
