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Thanks for shopping at Black Hound Sports
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
We can collect your return for free from your home, work or alternative address.
Shipping is complimentary on all exchanges, although customers outside the EU are responsible for taxes and duties.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org and we will help you.
We have made every effort to display as accurately as possible the colours of our products, however, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.